The Dream Phase: Defining the Vision

In the digital transformation journey, the Dream phase marks the inception of innovation and strategic planning. This is where teams converge and the “Geek” inside everyone can bring technicolor daydreams to life to define and agree on a shared vision for the project. It’s a time for envisioning the future state of services, identifying the scope required, and laying the groundwork for what could be a transformative initiative inside and out. During this phase, teams also perform feasibility studies, assess existing infrastructure, and identify key performance indicators (KPIs) that will measure the project’s success. The collaborative efforts set the stage for a cohesive strategy, ensuring that every stakeholder is aligned with the project’s goals and objectives.

As we embark on this journey, it’s essential to dream big but remain grounded in our mission to serve effectively. The Dream phase is not just about setting ambitious targets but also about fostering a collective enthusiasm that propels the team forward. This phase involves the integration of advanced technologies such as cloud computing, AI, and big data analytics and integration to enhance customer experience, operational efficiency and service delivery. Join us in dreaming and laying the foundation for a brighter, more connected future as we transition from vision to reality in the subsequent phases of our journey. The best is yet to come!

By
Russ Cromley
Chief Technology Officer
SD3IT